Topic: Data download failed
hi
i am trying to import data from FSB demo data. but i keep getting the message data download failed . any ideas what is going wrong. i also noticed that it wont let me open data folder
1 2023-01-09 19:52:27 (edited by philipmccool 2023-01-09 22:06:02)
- Popov
- Lead Developer
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Re: Data download failed
I just checked the service, and it works well.
Please share a screenshot.
> i also noticed that it wont let me open data folder
How exactly you can not open the "Data folder"? Please describe it in details or share screenshots.
Re: Data download failed
hi how do i upload pictures
- geektrader
- Licensed Member
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Re: Data download failed
Click on Post Reply to get the full editor and then attach it under the "Attachments" section.
Re: Data download failed
hi this is the message that i am getting now. this is different to what i was getting last week
Re: Data download failed
i cant see but is the file attached to this reply
- footon
- ◄≡≡≡►
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Re: Data download failed
If you can't see it, then how can anyone else see it?
- geektrader
- Licensed Member
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Re: Data download failed
There is no file attached to your posts, no.
Re: Data download failed
ill try again
Re: Data download failed
here is another screen shot
11 2023-07-24 13:15:04 (edited by ManuB76 2023-07-24 13:16:03)
Re: Data download failed
I have the same problem since 2 days. Although I have a licensed version of FSB Pro. I still use FSB Demo Data often. In my case I click 'Download', in the Output Log it says 'Data download started' and after a couple of seconds it's says 'Data download failed'.
- Popov
- Lead Developer
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Re: Data download failed
It must be a temporary service interruption.
The Data Download works well on my side.
Do you have the latest FSB Pro v4.1?
You can see the version on the "Start Page".
- Popov
- Lead Developer
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Re: Data download failed
Philipmccool, please update FSB Pro to the newest version. (Currently v4.1)
We converted the Data Feed to Premium Data with FSB Pro V4.0+.
ManuB76, please try to uncheck the "Change data files timezone". I found that this may cause problems for some Windows installations, which are missing the full timezone info. I'm preparing a fix for this case now.
Re: Data download failed
I unchecked the "Change data files timezone" but the same problem remains. And I checked on my side the software version for FSB Pro and it's 4.2?! How can that be if you say the newest version is v4.1? 
- Popov
- Lead Developer
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Re: Data download failed
> How can that be if you say the newest version is v4.1?
It is all about the context.
The newest version of FSB Pro was v4.1 in the realm of the Universe at 2023-07-24 21:55:32.
The state of the Universe changed significantly at 2023-07-25 04:44:17 when I uploaded FSB Pro v4.2.
Because FSB Pro is an active entity of the Universe, it automatically accepts its newest form.
The following important event was when you noticed that, and it is understandable, it may look like a miracle.
Fortunately, you are enlightened now and understand it entirely without referring to God or drugs.
However, the main question still exists:
If I have fixed the bug and you say it still not working, what bug have I fixed?
Re: Data download failed
The answer is in your question. As you said, I'm enlightened now and understand it entirely without referring to God or drugs.
Re: Data download failed
I also cannot download any 1m data for any pair.
- Popov
- Lead Developer
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Re: Data download failed
> I also cannot download any 1m data for any pair.
Do you have FSB Pro v 4.3.2?
You can download the newest FSB Pro version from the project's page: Forex Strategy Builder Professional
The older FSB Pro versions have older data feed endpoints and do not work.
Re: Data download failed
Popov wrote:
>
The newest version of FSB Pro was v4.1
Can there be any issues with downloading due to using an old version? Is updating to the latest version a mandatory condition for stable operation?
- Popov
- Lead Developer
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Re: Data download failed
The newest Forex Strategy Builder version is v4.3.2. It is connected to our latest data feed server.
You can always download the latest FSB Pro from its product page and install it over your previous installation.
Please do it and post if everything is right with the data feed.