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Posts: 18

1 (edited by philipmccool 2023-01-09 22:06:02)

Topic: Data download failed

hi
i am trying to import data from FSB demo data. but i keep getting the message data download  failed . any ideas what is going wrong. i also noticed that it wont let me open data folder

Re: Data download failed

I just checked the service, and it works well.

Please share a screenshot.

> i also noticed that it wont let me open data folder

How exactly you can not open the "Data folder"? Please describe it in details or share screenshots.

Re: Data download failed

hi how do i upload pictures

Re: Data download failed

Click on Post Reply to get the full editor and then attach it under the "Attachments" section.

Re: Data download failed

hi this is the message that i am getting now. this is different to what i was getting last week

Re: Data download failed

i cant see but is the file attached to this reply

Re: Data download failed

If you can't see it, then how can anyone else see it?

Re: Data download failed

There is no file attached to your posts, no.

Re: Data download failed

ill try again

Post's attachments

fsb1.PNG 259.35 kb, file has never been downloaded. 

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Re: Data download failed

here is another screen shot

Post's attachments

fsb2.PNG 137.24 kb, file has never been downloaded. 

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11 (edited by ManuB76 2023-07-24 13:16:03)

Re: Data download failed

I have the same problem since 2 days. Although I have a licensed version of FSB Pro. I still use FSB Demo Data often. In my case I click 'Download', in the Output Log it says 'Data download started' and after a couple of seconds it's says 'Data download failed'.

Post's attachments

error.jpg 181.54 kb, file has never been downloaded. 

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Re: Data download failed

It must be a temporary service interruption.

The Data Download works well on my side.

Do you have the latest FSB Pro v4.1?
You can see the version on the "Start Page".

Re: Data download failed

Philipmccool, please update FSB Pro to the newest version. (Currently v4.1)
We converted the Data Feed to Premium Data with FSB Pro V4.0+.

ManuB76, please try to uncheck the "Change data files timezone". I found that this may cause problems for some Windows installations, which are missing the full timezone info. I'm preparing a fix for this case now.

Re: Data download failed

I unchecked the "Change data files timezone" but the same problem remains. And I checked on my side the software version for FSB Pro and it's 4.2?! How can that be if you say the newest version is v4.1? big_smile

Post's attachments

error.jpg
error.jpg 42.23 kb, file has never been downloaded. 

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Re: Data download failed

> How can that be if you say the newest version is v4.1?

It is all about the context.

The newest version of FSB Pro was v4.1 in the realm of the Universe at 2023-07-24 21:55:32.

The state of the Universe changed significantly at 2023-07-25 04:44:17 when I uploaded FSB Pro v4.2.

Because FSB Pro is an active entity of the Universe, it automatically accepts its newest form.

The following important event was when you noticed that, and it is understandable, it may look like a miracle.
Fortunately, you are enlightened now and understand it entirely without referring to God or drugs.

However, the main question still exists:
If I have fixed the bug and you say it still not working, what bug have I fixed?

Re: Data download failed

The answer is in your question. As you said, I'm enlightened now and understand it entirely without referring to God or drugs.

Re: Data download failed

I also cannot download any 1m data for any pair.

Re: Data download failed

> I also cannot download any 1m data for any pair.

Do you have FSB Pro v 4.3.2?

You can download the newest FSB Pro version from the project's page: Forex Strategy Builder Professional

https://image-holder.forexsb.com/store/fsb-pro-download-m1-data-thumb.png

The older FSB Pro versions have older data feed endpoints and do not work.

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