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Topic: Possible Glitches - Indices and XAUUSD Premium Data

Hello everyone, I am a new user of EA Studio (EAS) and also a new forum member. Originally, I made this post in the wrong section of the forum, which I just realized. I am re-posting it here hoping that a few sets of eyes can help shed some light on the issues I am observing and also to see if anyone else is making the same observations or if it’s only me (?)

I am having various serious problems with the stop-loss and take-profit values shown in Strategy Properties for the indices (especially US30) as well as XAUUSD. Initially, Popov did confirm a bug that produced those wrong values and was kind enough to investigate the issue and apply a fix. However, even after clearing the cache and reloading EA Studio using a method Popov suggested to me, I am **still** observing the same wrong values and I cannot make sense of that. I’ll try to explain the problems the best I can and also attach a few screenshots (all taken after the fix) to help you understand what’s going on. I am using US30 as the example in those screenshots.

I am using the M1 Premium Data. All the relevant symbol specifications for my broker have been  obtained from MT4 and entered in EA Studio’s custom Symbol Settings, including a spread of 170 (please see screenshot). Leverage = 1:100


ISSUE#1: the range (in USD) of the Stop Loss (SL) and Take Profit (TP) seem incorrect (please see US30 screenshot)
Based on a lot size of 1 and the min/max pips entered for US30 under Strategy Properties, I think the SL range should be 2.70 USD – 11.70 USD, not 25.36 USD – 34.36 USD!

As far as the TP range, it should be 0.00 USD to 8.30 USD, not -22.66 USD - -14.36 USD!

Notice how in all four cases, the values are off by 22.66 USD.

Note: I see this problem with the indices and XAUUSD.


ISSUE#2: incorrect Min/Max price of US30 under Data Statistics (please see US30 screenshot)
The Min/Max prices seem to be 10X bigger than what they should be: 314271.99 and 356857.99!!! US30 has never reached those levels.
Note: I see this problem only with US30.


ISSUE#3: margin used is 10X bigger than normal (please see US30 screenshot).
When I enter a trade size of 1 lot under Strategy Properties, the Margin used shows as 3363.73 USD instead of 336.3. Please note that I have set the leverage at 1:100 to match my broker. I am guessing that the incorrect margin shown is 10X bigger bigger because the Min/Max prices shown under Data Statistics are also incorrect by a factor of 10.
Note: I see this problem only with US30.


Luckily, I took 2 screenshots of the Strategy Properties/US30 page BEFORE the glitch was detected (see attached screenshots). It will show you correct US30 Margin/SL/TP values that all made sense based on the settings I was using. I could easily understand those numbers; unlike what I am seeing currently.


Thank you very much for your anticipated help!

Post's attachments

1 - Screenshot Taken Before Glitch Appeared (When All Values Made Sense) - US30.png 78.59 kb, file has never been downloaded. 

2 - Screenshot Taken Before Glitch Appeared (When All Values Made Sense) - US30.png 81.55 kb, file has never been downloaded. 

Data Statistics - Incorrect Even after F12 Reload from EAS Server - US30 - M1 Premium Data.png 226.59 kb, file has never been downloaded. 

Incorrect Margin-Stop loss and Take-profit even after F12 reload from EAS server - US30 - M1 Premium Data.png 116.38 kb, file has never been downloaded. 

Symbol Settings - US30 - M1 Premium Data.png 36.07 kb, file has never been downloaded. 

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