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Forex Software → Help and Support → Data issue after the updtade
Hello to everyone,
i got the last update of FSB and since then i can't be able to load the data from my activtrades broker.
Once i load the the data manually for each timeframe in the FSB folder, i got this result(see picture)
Any tip?
MC
The warning messages says that there are some problems with the data files. You can see the problems in History Center -> Data Statistics.
I follow the same process .
From the MT4 i click on "file" , then on "save as", and select the shared folder.
I have 2 brokers saved, Oanda and Activtrades. With Oanda no problem.
With Actv i tried to load the data files from the FSB data downloader and it works, but when i go to load the mt4 data file for all timeframes, it continues to give me that error of "waiting for data".
Be sure that the data files are actually saved in the data folder of your "Actv" data source.
"waiting for data" means that the program cannot find the files or cannot load the files due to some reason.
...
There are no changes of the data loading model in the last update. Most probably the problems in lost or changed settings during the update. Check your Data Source settings if show the correct folders and file names.
I tried to save the csv. file of Activtrades in the Oanda folder seeing they have the same name, and it don't load the update file.
So i'm wondering if it's a activtrades file issue.
Copy and post 10-20 lines from the file here and we will see if there is something suspicious.
2005.01.10,00:00,1.30560,1.31250,1.30540,1.31030,12448
2005.01.11,00:00,1.31040,1.31720,1.30990,1.31160,10591
2005.01.12,00:00,1.31170,1.32930,1.30800,1.32490,8965
2005.01.13,00:00,1.32510,1.32670,1.31900,1.32120,8343
2005.01.14,00:00,1.32120,1.32150,1.30520,1.31110,10596
2005.01.17,00:00,1.31070,1.31270,1.30390,1.30420,5121
2005.01.18,00:00,1.30440,1.30770,1.29910,1.30180,9308
2005.01.19,00:00,1.30170,1.31180,1.29600,1.30060,9049
2005.01.20,00:00,1.30040,1.30240,1.29170,1.29560,9749
2005.01.21,00:00,1.29560,1.30670,1.29300,1.30400,9054
2005.01.24,00:00,1.30420,1.30990,1.30240,1.30420,7141
2005.01.25,00:00,1.30420,1.30750,1.29410,1.29720,8441
2005.01.26,00:00,1.29720,1.31080,1.29630,1.30710,8448
2005.01.27,00:00,1.30710,1.31240,1.30070,1.30380,8766
2005.01.28,00:00,1.30400,1.30790,1.29810,1.30370,7516
2005.01.31,00:00,1.30120,1.30580,1.29710,1.30420,8481
2005.02.01,00:00,1.30420,1.30670,1.29970,1.30420,6744
2005.02.02,00:00,1.30400,1.30940,1.30070,1.30310,6699
2005.02.03,00:00,1.30310,1.30380,1.29380,1.29720,6747
2005.02.04,00:00,1.29700,1.30440,1.28640,1.28670,7436
Data seems normal. I've seen only one working solution so far - simple re-installation. Back everything up first and try, if you can.
I also tried the reinstallation, but the problem persist. 
Please post screenshots of the Data Source page with the problematic data source selected and also screenshot of the folder with the data files.
Post also screenshot of the Data Statistics page.
When FSB Pro has problems with loading a data file it usually shows some message. See also for a message in the Output Log panel at the lower part of the program.
see attachment
Sorry, i have some issue to post screenshots, so i put all img on a word file
Maybe it's because you are saving directly from MT to the FSB User Files folder?
I think I read somewhere that they first need to be saved into "Files" in the MT Data Folder?
What application are you using to store files in, Excel?
Maybe try Notepad++?
Everything looks normal. Can you check the Symbols page if there is no changes in the "Base file name".
Check also the Data Horizon settings for any suspicions settings.
Try to replace all commas in the data file with semicolons.
i tried again this morning and without touching any setting, now it's working. :-)
I'm very happy for this because i though to lost all work done these years.
Thank you!
Forex Software → Help and Support → Data issue after the updtade
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